Putting People First

Measures will be taken to ensure that municipalities engage with their communities. We will enforce compliance with the provisions of the Municipal Systems Act on community participation. Municipalities must develop affordable and efficient communication systems to communicate regularly with communities and disseminate urgent information.

The basic measures to be monitored include:

  • Assessing the existence of the required number of functional Ward committees.
  • The percentage of ward committee’s grants spent.
  • The number of council effective public participation programmes conducted.
  • The regularity of community satisfaction surveys carried out.